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Guide

Four things cleaning will not fix

Knowing the difference saves you money on a job that cannot work.

  1. 1

    Traffic-lane wear: the fiber is physically abraded and untwisted. It will be clean, but it will still look different from the rest of the room.

  2. 2

    Sun fading: the dye is gone. No cleaning process restores color.

  3. 3

    Bleach and benzoyl peroxide spots: acne medication on a pillowcase, dropped on the floor, removes color. It can sometimes be re-dyed, but it cannot be cleaned out.

  4. 4

    Delamination: the backing has separated and the carpet ripples or bubbles. That is a repair or a replacement, not a cleaning problem.

If something has gone past the point where this helps, that is what we are for — and if cleaning genuinely will not fix it, we will tell you that instead of selling you a job.